You are not present within your assigned work address area. You may speak to your company admin to mark your clock as valid if your manager is aware of your situation.

If you are present within your assigned work address area for your geofencing policy and you are unable to clock-in/out using your phone, you would need to follow the steps given below.

If you are trying to clock-in/out using your laptop please refer to the steps on how you may clock-in/out successfully using your laptop.

Your work location GPS may itself be invalid. Your admin may validate the GPS directly on google maps. Following this, your admin may increase the radius of the policy by referring to the steps on how an admin may edit a geofencing policy

To enable location access go to Settings -> Safari -> Location -> Ask.

If the Precise Location option is visible to you, please ensure that it is enabled (displays the On option).

To enable location access go to Chrome -> Click on the three dots on the top right corner.

Click on Settings -> Scroll down to the Advanced section and click on Site settings.

Click on Location and you may enable the location toggle button.

Go to your phone Settings -> Location -> Ensure that the location toggle button displays On -> Click on App permissions -> Choose the browser you are using E.g., Chrome -> Choose the Allow only while using the app option.

Please ensure that your internet connection is strong.

You may restart your phone and then try to clock-in/out.